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Work From Home Care

Protect yourself and your family against the health and cyber security risks during these uncertain times.

Underwritten bychubb-logo

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Benefits at a glance

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DOCTOR ANYWHERE SUBSCRIPTION

Video consultation with Singapore-registered General Practitioner (GP) and free medication delivery

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WORLDWIDE PERSONAL ACCIDENT

Accidental permanent disablement, accidental death, and worldwide terrorism cover

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IDENTITY
THEFT

Legal expenses, tech support, loss of income and additional expenses arising from identity theft incident

View policy wording

Please refer to the Policy Wording for full details of the coverage, terms and conditions.

Choose a plan that meets your needs

Click buy now, when you have made your choice

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Work From Home Care

Underwritten by Chubb

For me
$24.99 / Month

Protect yourself against accident, health and personal cyber security risks through an affordable monthly insurance plan, which renews automatically until you are 70 years old

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Work From Home Care

Underwritten by Chubb

For me and my partner
$44.99 / Month

Protect yourself and your partner against accident, health and personal cyber security risks through an affordable monthly insurance plan, which renews automatically until you or your partner are 70 years old

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Work From Home Care

Underwritten by Chubb

For me and my family
$59.99 / Month

Protect yourself, your partner and your dependant child/children against accident, health and personal cyber security risks through an affordable monthly insurance plan, which renews automatically until your child/children are 18 years old

Benefits

The information provided here is a summary. Please read Policy Wording for the terms and conditions.

Doctor Anywhere Subscription*

Number of
Consultations
(per calendar month)

Video Consultation with a Singapore-registered General Practitioner (GP) in the case of illness or injury

Single: 1

Couple: 2

Family**: Up to 4

* The subscription allows for one session per Insured Person, per calendar month.
** For Family Plans, it is capped at a maximum of 4 sessions, per calendar month.

Worldwide Personal Accident Benefit

Benefit Amount (S$)

Accidental Death Benefit

Adult: $100,000

Child: $50,000

Permanent Disablement Benefit

Adult: $100,000

Child: $50,000

Accidental Medical Expenses Reimbursement Benefit

Reimbursement of Medical Expenses incurred as a result of an accidental injury

Including up to $750 for treatment by TCM and Chiropractor

Adult: $1,000

Child: $500

Worldwide Terrorism Cover

Excluding biological, chemical agents of nuclear devices

Covered

Identity Theft Benefit

Benefit Amount (S$)

Legal Expenses

$25,000

IT/Tech Support

24-hour support line

Complimentary

Quick Legal Consultation

1-hour consultation following Identity Theft Incident

Complimentary

Loss of Income

Time taken off from work to restore and/or rectify records of your identity

$2,000

Additional Expenses

Incurred as a result of the incident

$2,000

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Work From Home Care

Underwritten by Chubb

Monthly insurance plan for you and your family

Frequently Asked Questions

What is Work From Home Care?

Work From Home Care is a lifestyle insurance protection solution, underwritten by Chubb Insurance Singapore Limited, addressing the needs of those working from home due to COVID-19. The policy provides Doctor Anywhere Subscription as well as personal accident, daily hospital cash (due to COVID-19) and identity theft benefits.

Who can buy Work From Home Care?

Customers (including foreigners) between the age of 18 and 65 years old inclusive who are Singapore Residents.

Who is considered a Singapore Resident?

Singapore Resident means a Singapore citizen, Singapore Permanent Resident, or foreigner holding a valid Work Permit or other permit as required under the Employment of Foreign Manpower Act (Cap. 91A) or Immigration Act (Cap. 133) issued by the authorities in Singapore.

Can I purchase Work From Home Care for my family members?

Yes, you can purchase the Family Plan which provides cover for you, your partner and you/your partner’s child(ren), who is a Singapore Resident aged between 1 month and below 18 years old.

Who is considered a Partner?

Partner means your spouse, de-facto partner with whom you have been living permanently with, for at least 3 months or more, prior to the effective date of your policy.

Who is considered a Child/Children?

Child(ren) means your unmarried dependent child(ren) including step or legally adopted child(ren) who is/are at least 1 month old and below 18 years old.

What is Doctor Anywhere?

Doctor Anywhere is a platform which offers 24/7 video consultation with a General Practitioner (GP) for medical advice. The GP can diagnose and treat common illnesses, prescribe medications and issue medical certificates or referrals. With this platform, you can receive medical consultations from the safety of your home.

What is the Doctor Anywhere Subscription Benefit?

This benefit provides free video consultations with the GP from the Doctor Anywhere platform and provides free delivery of medication within 3 hours from the video consultation.

Does the Doctor Anywhere Subscription include the cost of medication?

No, medication cost is not included in this benefit and will be borne by you.

Is the number of video consultations unlimited?

One Doctor Anywhere video consultation is available per calendar month, per person on the policy. If you have a Family Plan, you may have up to 4 video consultations, per calendar month.

How do I access the Doctor Anywhere?

 1 

Search and Download the Doctor Anywhere app from your App Store (iOS) or Play Store (Android)

 

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 2

Sign Up and Login via Facebook, Google or Email Address.

 3

Select ‘Video Consult’ and ‘See the next available GP’, or ‘Search for a GP’ to connect with a doctor within minutes.

Who do I contact if I have any queries on Doctor Anywhere?

You can reach out to Doctor Anywhere for any questions or assistance at +65 6591 8668 or email [email protected].

What is Worldwide Personal Accident Benefit?

This benefit provides coverage in the event of accidental death or accidental permanent disability. It also provides coverage for reimbursement of accidental medical expenses (including TCM and chiropractor treatment).

For more details on the Worldwide Personal Accident Benefit, please refer to the policy wording.

What is Identity Theft?

Identity Theft refers to the theft of your personal data or documents by a third party without your consent, to obtain goods, money or services.

What is considered personal data and documents?

Personal data refers to your personal information, including text, images, videos and files, stored in your electronic device(s) or online.

Documents refers to papers or other items containing references to your identity issued by a government authority, tertiary education institution, financial institution, professional trade association, public utility provider or service provider. For example, it could be your passport, driving license, credit/debit/bank cards, birth certificate, insurance documents etc.

Please refer to the definition of personal data and documents in your policy wording for more details.

What kind of Identity Theft benefits are provided under Work From Home Care?

In the unfortunate event of an Identity Theft incident, Chubb will provide assistance to mitigate the impact of the incident. This includes complimentary legal consultation with Chubb’s appointed legal panel as well as 24-hour access to IT/Tech support hotline. The policy also provides coverage for legal expenses, loss of income or reimbursement of additional expenses incurred in order for you to restore and/or rectify records of your identity (e.g. replacement fees of your passport, identity card or driver’s license). 

For more details on the Identity Theft Benefit, please refer to the policy wording.

What kind of legal consultation will I receive?

The policy provides 1 hour of legal advice (with Chubb’s appointed legal panel via a helpline) and guidance on immediate next steps following the Identity Theft Incident. This service is available during business hours (Mondays to Fridays, 9.30am to 5.30pm, excluding Public Holidays).

What is provided under the IT/Tech Support?

The IT/Tech Support is a 24/7 hotline service with our panel of providers. In the event of Identity Theft, our IT/Tech providers can provide guidance via phone or gain remote access to your electronic device(s) to assist with resolving or minimising the impact of the incident.

When will I receive my policy?

You will receive a copy of your policy via email, upon successful online application and payment of your premium.

How do I cancel my policy?

You can cancel the policy by contacting Chubb at [email protected] or call +65 6299 0988 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays).

Please note there is no cancellation of the policy in the first 3 months from the date of purchase. After the 3 months, you may cancel this policy at any time during the period of insurance.

No refund of any premium will be given.

How do I make a claim?

You can submit a claim via the following channels:

Benefit How to Submit a Claim

Worldwide Personal Accident Benefit

Submit your claim online at www.chubbclaims.com.sg or call our Customer Service Hotline at +65 6299 0988

(Mondays to Fridays, 9.00am to 5.00pm; excluding Public Holidays).

 

COVID-19 Hospital Cash Benefit

Identity Theft Benefit

Contact the 24-hour Chubb Assist hotline at +65 6836 2922.

Important Note:

Prior to contacting Chubb Assist, kindly ensure that you’ve reported the Identity Theft to the police at: https://www.police.gov.sg/e-services/report/police-report.

Please have the police reference number and your policy details ready when you contact Chubb Assist.

How do I contact Chubb?

You can contact Chubb’s Customer Service Hotline at +65 6299 0988 (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) or via email at [email protected].

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GET MORE INFORMATION

FAQs and policy wording

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+65 6299 0988

Mondays to Fridays, 9.00am - 5.00pm (excluding Public Holidays)

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[email protected]

For any queries or feedback, drop Chubb's Customer Service Team a note

Work From Home Care

Protect yourself and your family against the health and personal cyber security risks of these uncertain times

Buy Now

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