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citiBank Trip Cancellation Travel Insurance

Claiming for loss when cancelling trip

Trip cancellation claim travel insurance covers you for cancellation lost and expenses if your cancellation is made within certain number of days before date of departure.  Planning a holiday is always fun and exciting, and who doesn’t love a trip to your favorite destination with family and friends? However days between your booking and actual trip unforeseen situation may occur and you may need to cancel your planned trip. For most bookings confirmed, depending on when you are cancelling, there may be cost that you have to incur due to your cancellation of your trip. 

If you have purchased your travel insurance immediately after booking, you may be covered for such cancellation lost and expenses if your cancellation is made within 60 days before date of departure for the trip and meets either or any the following criteria:

  • Trip cancellation due to death, serious injury, serious sickness or compulsory quarantine of you or your relative or travel companion.

  • Trip is cancelled due to unexpected strike, civil unrest, riot or commotion beyond your control at the planned destination.

  • Trip is cancelled due to serious damage to your permanent place of residence in Singapore arising from Natural Disasters occurring within 1 week before the date of departure and which requires you to be present at the permanent place of residence on the date of departure.

  • If you receive a witness summons or jury service.

  • Trip is cancelled due to an unexpected death of a relative or travel companion occurring within 60 days before the date of departure of the Trip and as a result, you are unable to travel.

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We can’t always be sure which countries the providers include as “Asia” or “Asean”. Double check with them before you lay down your cash.
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