ERGO TravelProtect Travel Insurance

Compare Ergo’s TravelProtect against other leading travel insurance plans

About the provider

ERGO Insurance Pte. Ltd. is a subsidiary of ERGO Insurance Group and a regulated insurer by the Monetary Authority of Singapore. ERGO provides insurance products by underwriting all classes of general insurance. ERGO's travel insurance plan, TravelProtect, offers comprehensive protection for travellers all over the world.
TravelProtect has policies that secure you overseas and ensures excellent cover for a worry-free getaway! Whether you want health, home guard, sports or baggage insurance, TravelProtect is worth considering as from unexpected travel woes.

Why Should I Choose ERGO Travel Insurance?

ERGO travel insurance plans secure, beautiful moments during your trip. Aside from the benefits included in your policy, insured individuals can also enjoy the following: 

  • Insurance cover of children is provided for free in case the whole family is travelling together
  • Free emergency repatriation to country of residence when insured person selects a minimum of four risks to be covered in the policy
  • Get insured wherever you are in the world
  • Enjoy helicopter or airplane use in case of emergencies

ERGO Travel insurance policies

ERGO TravelProtect Essential

Personal Protection

  • Up to $150,000 allowances for death or total permanent disability of insured persons who are under 70 years Up to $50,000 repayments for insured person above 70 years old in cases of death or permanent disability
  • Up to $50,000 for each child in the family in the event of permanent disability or death of the insured person
  • Travel Inconvenience
  • $1,000 maximum allowance on travel delay, which means $100 compensation for every 6 hours of flight postponement overseas
  • Up to $6,000 worth of set-off for travel cancellation and postponement
  • $1,000 repayments on delayed baggage. ERGO pays $200 every 6 hours of flight deferment

Medical Coverage

  • ERGO pays a maximum of $250,000 for overseas medical expenses to insured person below 70 years old
  • Up to $50,000 paid to primary insured person of more than 70 years old for medical expenses incurred abroad
  • $200 hospital allowance per day to a maximum of $10,000

ERGO TravelProtect Essential Plan does not include benefits under leisure and sports activities. 

ERGO TravelProtect Standard

Personal Protection

  • $200,000 worth of maximum repayment from ERGO for death and total permanent disability
  • Up to $100,000 compensation for insured individuals who are more than 70 years old
  • $100,000 allotments for each child in the family of primary insured person in times of death or total permanent disability

Travel Inconvenience

  • ERGO pays a maximum of $,1000 for travel delay or $100 for every six hours of fight postponement
  • Up to $12,000 worth of repayment for travel cancellation and rescheduling covering up to 30 days from date of departure
  • Delayed baggage is compensated with up to $1,000

Medical Coverage

  • Up to $500,000 worth of overseas medical expenses paid to primary insured person
  • $25,000 allowances for daily hospitalisation
  • Free health evacuation during emergency situations

The ERGO TravelProtect Standard Plan comes with full coverage for leisure and sports activities including hot air balloon ride, bungee jumping and snow or ice sports

ERGO TravelProtect Deluxe

Personal Protection

  • Up to $500,000 worth of compensation to be paid by ERGO for accidental death and total permanent disability of insured person aged 70 years old and below
  • Up to $200,000 compensation for insured persons above 70 years old
  • Up to $200,000 paid to each child in the family of the insured person in case of total permanent disability or death

Travel Inconvenience

  • ERGO pays up to $1,000 for travel delay
  • The primary insured person is also paid up to $20,000 for trip postponement and cancellation
  • Up to $1,500 reimbursements on delayed baggage

Medical Coverage

  • ERGO compensates an insured person aged 70 years old and below with up to $1,500,000 for medical expenses made overseas
  • A maximum of up to $200,000 repayments for insured person aged 70 years old and below
  • $50,000 total daily hospital allowance

ERGO TravelProtect Deluxe provides cover for leisure and other sports activities like hiking, skydiving, scuba diving and hot air balloon ride. 

How do I make a claim?

For ERGO to process claims, insured persons should submit the Claims Application Form along with other required documents listed below: 

For all types of claims

  • A copy of your travel documents and passport that show dates of booking, departure and return. This will validate the trip and entitlements of the policy

For Personal accidents claims

  • Toxicology or autopsy report
  • Death Certificate
  • Motor accident report
  • Child’s birth certificate to claim Child Education Protection Benefit
  • Medical Specialist Report in case of permanent disability

For loss of travel documents

  • Receipts of accommodation expense, travel fees and other charges paid about the replacement of travel document or passport
  • Receipts provided by the Consulate for replacement of lost passport or provision of a temporary one
  • Any report from the hotel representative, tour operators or police that indicate the complaint on theft filed within 24 hours of occurrence

For home protection 

  • Police reports or results of investigation
  • Photographs that show the damage to your home
  • Original receipts and invoices of damaged items inside the house
  • Quotation for replacement or repair

Other benefits may require additional documents to be submitted to process the claims. Call ERGO emergency hotlines in Singapore as listed below: 

  • 24-hour Emergency Hotline: (+65) 6238 9909 
  • Claims Service: (+65) 6829 9195 (Monday - Friday, excluding public holidays: 8.30 AM to 5.30 PM)
  • Claims Fax: (+65) 6829 9247 
  • Claims Email: [email protected]

What other products does ERGO offer?

Aside from travel insurance plans, ERGO also offers the following: 

  • Personal Insurance – This type of product covers home protection, motor, personal accident and travel insurance policies
  • Commercial insurance – ERGO also provides policies on bonds, commercial motor, engineering, fire, health. Marine, public liability and work injury

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Last update on Apr 24, 2020