Hi. How can we help?

Anyone who:-

  1. has a valid driving license of the relevant class to drive and is not disqualified to drive by law or for the same other reason (e.g. under influence of alcohol or any other dangerous drugs, use for racing, failure to take precaution, etc.)
  2. has your permission to drive
  3. complies with all the terms and conditions of the policy

Agreed value = Maximum amount if your car is stolen or totally destroyed, market value at the time of the loss will not be taken into account.

Market value = Average price a car dealer will sell it off, with reference to the vehicle Market Valuation System approved by Persatuan Insurans Am Malaysia (PIAM) to determine the sum insured of your car at the time you purchased / renewed the policy.

A form of premium discount for not having made a claim during the preceding period of your insurance, provided the period of insurance exceeds one year.

The first amount that you have to bear yourself for each and every claim approved, even if the incident is not your fault. However, it does not apply to loss or damage caused by fire, explosion, lighting, burglary, housebreaking, theft, third party property damage or bodily injury claims.

Yes, you may cancel any time during the Period of Insurance (POI) by returning the Certificate of Insurance (CI). You will be entitled to a refund of premium for the unexpired period calculated on a pro-rata basis, if no claim was incurred prior to cancellation.

Your policy will automatically lapse because your insurable interest in the car will cease. If you want to transfer the policy to the new buyer, you have to get the insurer's prior consent.

You should insure your car at its current market value which is the current cost to replace your car with another car of the same make, model age and general condition. You could be penalised if your car is under-insured for more than 10% of the market value.